Privacy Policy

Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data of our users when they interact with our website. By using our website, you agree to the collection and use of information in accordance with this policy.

Data Collection

Our website is hosted on Framer's servers and built using their website builder. We use Framer's built-in analytics to gain insights into user behavior, such as traffic sources, visit counts, page interaction, and user engagement. These analytics help us understand how visitors use our website and allow us to make improvements to enhance user experience. Please note that we do not collect any personally identifiable information (PII) through these analytics tools, and all data collected is anonymized.

We also utilize Google Analytics to further analyze user interactions on our website. This tool helps us understand the effectiveness of our marketing efforts, identify valuable content, and optimize our services. All data collected via Google Analytics is processed on Google’s servers and does not include any personally identifiable information. We do not share any user data collected through Google Analytics with third parties.

Cookies

We use cookies to provide the best possible experience for our visitors. Cookies are small text files stored on your device that help us analyze website traffic, understand user behavior, and improve website functionality. When you visit our website, a cookie consent banner will request your permission to use cookies. You can choose to accept or decline cookies at any time; however, please note that declining cookies may limit your ability to fully experience certain features of our website.

Cookies we use include:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled. They include basic functionalities such as page navigation.

• Analytics Cookies: These cookies help us analyze how users interact with the site, which helps us improve our content and website performance.

• Functional Cookies: These cookies enhance your experience by remembering your preferences and settings on the website.

Use of Personal Data

If you provide us with personal data through contact forms or any other forms on our website, we securely store this data using Google Cloud storage. This includes information such as your name, email address, and any other details provided when filling out a form. We take appropriate measures to protect this data against unauthorized access and use it solely for responding to inquiries and providing our services. We do not share your personal data with third parties, and we ensure that all data is handled in compliance with applicable privacy regulations.

Data Processing

All data collected, including information from analytics and contact forms, is processed in a manner that ensures its security and confidentiality. We do not collect or store any PII from analytics tools. For personal information provided through contact forms, the data is securely processed using Google Cloud storage, ensuring it is accessible only to authorized personnel for the purposes of providing our services and responding to your queries.

We also use Google Drive to manage and store user data. While we take all reasonable precautions to protect this data, we cannot guarantee the complete security of data processed or stored by third parties, such as Google Cloud and Google Drive. In the event that Google Cloud, Google Drive, or any other third-party service is compromised, we are not responsible for any unauthorized access to user data by third parties.

Limitation of Liability

We strive to select reputable third-party services to ensure the highest security standards. However, we cannot guarantee the complete security of data processed by third-party services, including Google Analytics, Google Cloud, and Google Drive. In the event that any of these services is compromised, we are not responsible for any unauthorized access to user data by third parties. Users should be aware that any interaction with our website that involves third-party tools carries inherent risks, and while we take all reasonable steps to protect your data, absolute security cannot be guaranteed.

Your Privacy Rights

You have the right to manage your cookie preferences, request access to personal data that we may hold, and request corrections or deletions of your data. You may decline the use of cookies at any time by adjusting your browser settings. Please note that disabling cookies may impact the functionality of certain features of our website that rely on cookie data.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your data, please feel free to contact us at [contact information]. We are committed to addressing any concerns you may have about your privacy and will respond promptly to any inquiries.

Policy Updates

We may change this Privacy Policy at any time at our discretion by updating the policy on this page: https://urgentappliancesrepair.com/privacy-policy. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we are protecting your information. Continued use of the website following any changes constitutes acceptance of the revised Privacy Policy.